ESS Desk Handoff

🚗 Vehicle

Vehicle

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Miles

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VIN

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Mode

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SP

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Date

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🌡️ PP Temperature

Master Hook Response

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🪝 PP Product Yeses

🎯 Your Desk Ammunition

💰 Soft Trade

Customer Wants

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UCM Range

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Commitment

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Gap

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💬 Q&A Snapshot

📣 Go-To Desk Script

"Before we go over numbers — I want to show you something on your new vehicle that's already been taken care of."

"You told me out there it made a real difference — wouldn't you want that same protection on your new vehicle?"